Senior/ Engineer, Service Assurance
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Senior/ Engineer, Service Assurance

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Job brief

SPTel is looking for a professional and creative Software engineer to be part of our OSS team to support systems within SPTel SDN based Network.  The candidate should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies in a Dev/Ops environment with telecommunication background, we’d like to meet you.

The ideal candidate for this role will have experience in software development, system administration, deployment automation, quality assurance, and monitoring and maintaining large scale, mission critical services with communication service provider with various underlying dependencies.


  • To manage and configure, enhance the Nokia eSOC Components AOR, NPM, SURE
  • Interact with other teams in order assess new opportunities and participate in requirements gathering
  • Solution analysis and effort estimate for the requests
  • Low level design for the applications
  • Development for the requests and bug fixing on the existing applications
  • Provide work instructions and improvements of the processes
  • Management and implementation of new automatic scripts and applications
  • Verify and implement configuration changes at the request of the customer or when is needed for performance reasons
  • Coordinate and work together with other teams such as: 2nd line of support, 1st level support, Testing
  • Installation, tuning and troubleshooting of complex software applications


  • Experience in operations, configuration of Nokia eSOC (AOR, NPM, SURE).
  • Must be familiar with Telcom Service Assurance processes.
  • Work experience gained in companies and projects in telecommunications, with an autonomous organization of IT operations
  • Previous experience in IT environment in a relevant field such as applications development
  • Experience in systems integration, including management of issues of interconnection, communication
  • Experience designing and / or testing of complex software applications
  • Able to understand N-tier and 3-tier architectures
  • Good level of knowledge of TCP/IP suite
  • Familiar with Apache Nifi
  • Familiar with SNMP, JMS, SSH/SFTP.
  • Familiar with network telemetry concepts such as gRPC
  • Knowledge in NetFlow will be an advantage

Applying for Senior/ Engineer, Service Assurance

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